Privacy Policy

Who we are

Coop Visuals is a Fort Myers, FL web design and local marketing company operated by Michael Cooper. We offer web design, website management, local SEO, Google Business Profile management, social media content, and video production. Our website is coopvisuals.com.

What information we collect

We collect information you voluntarily submit through our contact form, including your name, email address, phone number, and message. We do not collect payment information through this website.

We also automatically collect anonymized usage data through Google Analytics 4 (GA4) when you visit this site. This includes pages visited, time on site, general geographic region (city/state level), device type, browser, and traffic source. This data does not identify you personally and is used solely to understand how visitors use the site so we can improve it.

How we use your information

Contact form submissions are used solely to respond to your inquiry. We do not sell, rent, or share your personal information with third parties. We may follow up on your inquiry or contact you about your project.

Analytics data is used internally to understand site performance, which pages are most useful, where visitors come from, and how people navigate the site. This data is never sold or shared.

Cookies & analytics

This site uses Google Analytics 4 (GA4) to collect anonymized usage data. GA4 places cookies on your device to distinguish returning visits and track session activity. No personally identifiable information is stored in these cookies.

Coop Visuals is a local US-based service business serving clients in Southwest Florida. We do not display a cookie consent banner, which is standard practice for US businesses not subject to GDPR (which applies to EU residents) or CCPA (which applies to large California businesses above revenue thresholds we do not meet).

If you prefer not to be tracked by Google Analytics, you can opt out at any time using the Google Analytics Opt-out Browser Add-on provided by Google.

Third-party services

Google Analytics 4, collects anonymized usage data. Google Privacy Policy.

Netlify Forms, processes and stores contact form submissions securely. Netlify Privacy Policy.

listings.coopvisuals.com, our online booking platform is a separate service with its own privacy policy.

Data retention

Contact form submissions are retained for up to 12 months. Analytics data is retained for 14 months per our GA4 configuration, after which it is automatically deleted by Google.

Your rights

You may request access to, correction of, or deletion of any personal information we hold about you by contacting us at michael@coopvisuals.com. For requests related to Google Analytics data, please use Google's opt-out tools above, as we do not have access to individual-level analytics records.

Contact

Questions about this policy? Reach out at michael@coopvisuals.com or call (239) 849-6663.